About Us

Empowering life through corporate investment & sustainability modalities

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Help Desk Company Limited

Help Desk Company Limited is a leading service provider dedicated to fostering effective collaboration between the public and private sectors in South Sudan Republic.

Our company specializes in building robust frameworks that support public-private partnerships (PPPs), advancing sustainable development projects, and delivering high-quality services across social economic multiphase in healthcare, education, workforce development, and infrastructure management.

Our objective is to implement best practices in public financial management and occupational health and safety to ensure lasting impact and enhance community well-being.

Our Services

About us

Our Mission

To empower the Republic of South Sudan through innovative and collaborative public-private partnership solutions that drive sustainable development, build resilient infrastructures, and improve the quality of life for all citizens through integrity, excellence, and customer-focused service delivery.

Our Vision

To be the premier facilitator and trusted partner in South Sudan’s development journey by promoting transparent, sustainable, and inclusive partnerships that transform healthcare, education, and public sector services, ensuring stable economic growth and improved societal outcomes.

Our Business Services

The Best Service For Your
Business Solution

Integrity

Our operations are consistence with transparency, honesty, and accountability, maintaining trust with our clients and partners.

Partnership

Our core believes in achieving shared goals is in the power of collaboration between government, private sector and communities

Customer Care

Our clients’ success is our priority; we are committed to responsive and proactive service

Sustainability

We design our projects and initiatives with long-term economic, social, and environmental sustainability in mind.

Excellence

:We strive for the highest quality in service delivery and continuous improvement

Respect

We value diverse perspectives and promote inclusive practices in all our activities.

10

Year Of
Experience

What We Do

Our Commitment

Help Desk Company Limited is committed to supporting the government of South Sudan and private sector entities through expert advisory, project implementation, and partnership facilitation. We aim to be catalysts for positive change, driving economic growth, social stability, and improved living standards through innovative and sustainable solutions.

Ownership

Since its establishment, the founding members of help desk South Sudan Company have elected that shareholding within the company will reflect its philosophy. The entity’s philosophy is to be known as an independent professional practice, owned and managed entirely by experts and technologists who demonstrate exceptional competence, professionalism, honesty, and integrity. Help Desk South Sudan is 100% owned by South Sudanese who work for the company on a fulltime basis and more than 95% of its shareholding is held by black individuals.

Expert People

Meet Our Dedicated Team

Ever find yourself staring at your computer screen a good consulting slogan to come to mind? Oftentimes.

Dr. Malek Santo Deng

Dr. Malek Santo Deng is a seasoned development leader with 24 years of experience advancing national systems, public–private partnerships, and large-scale transformation initiatives in South Sudan. He holds an MBBS from the University of Arizona; Master’s degrees in Family Medicine and Public Health from Grand Canyon University; and an MBA and BHAS from the University of Phoenix. As CEO and Founder of The Help Desk South Sudan, he drives strategic investment, institutional strengthening, and multi-sector development.

Renowned as a master facilitator and strategic negotiator, Dr. Deng has mobilized international investors and donors while leading high-impact projects across oil and gas, mining, industrial zones, commercial infrastructure, transportation, healthcare, diagnostics, agriculture, and education. His ability to bridge government, private sector, and development partners has made him a key architect of sustainable growth and institutional transformation.

His public service includes senior leadership roles such as Director General for International Health and Coordination at the Ministry of Health; Project Manager for the Health Pooled Fund; Regional Consultant for Sub-Saharan Africa on Malaria and Community Health; and Project Coordinator for the Health Sector Transformation Project. Dr. Deng continues to champion national development, resilient institutions, and impactful partnerships that advance South Sudan’s long-term prosperity.

Dr Martin Chitsama

Dr Martin Chitsama is the Business Planning & Development Consultant for Help Desk South Sudan. He holds the MBChB degrees from the University of Zimbabwe and is a Certified Project Director with the Australia Board of Project Management.

His project management and clinical work spans the past 30 years in Africa and the Middle East. He has led nationally recognised public healthcare programs in his native Zimbabwe including the 2001-3 USAID supported HIV Status Openness Among Professionals Project and the 2016-19 Zimbabwe Highways Emergency Clinics Project. Martin is associated with James Madison University (JMU) through his work on regional surveys, specifically contributing to topics in public affairs and international development.

About Us

Empowering life through corporate investment & sustainability modalities

Help Desk Company Limited

Our Mission

Our Vision